Me: "What's up?"
Coworker B: "A customer ordered a number of NM (near mint) cards from us."
Coworker B: "He's complaining that our nm cards are near mint, not mint.
(If it was just one card, okay. He's claiming three cards, one which we sent to him separately, were all not near mint. And wants store credit. Yeah, clearly not someone trying to rip us off.)